You get the compliance problem off your desk. We get the works.
That is the entire trade. Your book goes in, and this is what comes back — every managed property, the band it holds, the band it needs, and the date its void opens. The list stays yours throughout.
No fee · No exclusivity · No minimum volume
A trading style of Always There Ltd, est. 2015
Sample report
Illustrative record — your own book replaces it on the free assessment
In 2029 every contractor in England is booked up
From 1 October 2030, a rented home is expected to need EPC C before it can be let. More than half of England's private rented homes are D or below today. Your landlords will not read the guidance — they will ring you, and they will ring you late, in the same quarter as everyone else's landlords.
The agencies that come through this comfortably are the ones holding a schedule now: which property voids when, what it needs, and who is doing it. That schedule is the thing we build for you, for free, before any money changes hands. A missed deadline is up to £30,000 per property and a home that cannot be let — and it is your phone that rings.
Three deliverables, before you spend anything
The portfolio position
Every managed property run through the public EPC register: current band, certificate expiry, and whether it breaches today's floor, fails 2030, or is already compliant. Addresses and postcodes are enough to start.
The forward rental void schedule
Non-compliant properties mapped to their tenancy-end dates, in the order you should work through them. Branded as yours, so you put it in front of your landlords as your own compliance service.
The evidence pack
Before and after certificates, the works record, and the independent post-works EPC. One pack per property, filed and ready for any challenge years later.
Four lines, and you only ever reach line two by asking
Nothing here is bundled. Each line is quoted and approved separately, so a landlord can see exactly what they are paying for and what it is not.
| Line | Indicative cost | Carried out by | What it is | |
|---|---|---|---|---|
| 01 | Desktop portfolio assessment | Free | Us, from the public EPC register | Every property classified against today’s floor and the 2030 requirement, plus the forward void schedule. No site visit, no cost, no obligation. |
| 02 | On-site assessment | £395 per property | A PAS 2035 qualified, TrustMark-registered Retrofit Assessor | Booked only on the properties you choose to take further. Deducted in full from the works invoice if you instruct us to do the works. |
| 03 | New EPC certificate | around £120 | An independent assessor, appointed separately | Quoted as its own line and never bundled into the works. We do not certify our own work. |
| 04 | Works | Quoted per property | The Always There Ltd team and supervised specialists | Fixed quote before anything starts, timed to the void. You approve property by property. |
Always There Ltd is not currently VAT-registered, so these prices are what you pay. We will tell you before that changes. Referral fees to your agency are paid on works completion, out of our works margin — never added to the landlord's quote.
Why the on-site assessment is charged
The register tells us a property is a D. Only a visit tells us what actually moves it to C — whether there is a cavity to fill, what the walls are, what the roof will take. That visit is made by a PAS 2035 qualified, TrustMark-registered Retrofit Assessor, and their day costs money.
Why it costs you nothing in practice
On any property where you instruct the works, the £395 comes off the works invoice in full. You are charged for it only on properties that stop after the assessment — and on those, you still keep the answer.
We subcontract what we can supervise. We refer what we can't.
This is the part most contractors leave vague. You take the risk of that vagueness, so here it is written down.
The fabric work
Insulation, heating, glazing, ventilation and the associated making good — delivered by the Always There Ltd team, supervised directly, invoiced in our name so the building liability sits with us and not with you.
Assessment and cavity walls
Assessment goes to a PAS 2035 qualified, TrustMark-registered Retrofit Assessor on a fixed fee. Cavity wall insulation goes to a CIGA-registered installer, with the guarantee issued in the landlord's name and a documented right to decline an unsuitable property. The guarantee is what covers the injection nobody can inspect afterwards.
Heat pumps, solar, the new EPC
MCS-certified specialists contract with the landlord directly — their certification is welded to the grant eligibility and the DNO approval, and it does not transfer to us. The post-works EPC is always independent: we never certify our own work.
Signed before a single property is released
We are structurally unable to compete with you
My EPC Partner is a trading style of Always There Ltd, a West London building firm established 2015. We do not manage lets, hold client money, or hold a redress scheme membership. Taking your landlords would mean becoming a different company.
And contractually barred from trying
The one-page data agreement commits us to non-solicitation of your landlords, every communication routed through you, no sharing or reselling of the portfolio, and deletion within 14 days on request. Read it in full before you sign it.
Every instruction goes through you
Nothing is automatic. Properties are released to us one at a time, by you — that is the last column of the schedule above — and you can stop at any point without owing anything on the properties you did not release.
Your name on the reporting, ours on the works
The desktop assessment and the forward schedule are prepared to carry your branding. The works are carried out and invoiced in our name — which is the point: the liability for the building work belongs with the builder. The on-site assessment and the new EPC certificate sit outside both, in the landlord's name: the assessor's own report, and a certificate lodged against the property by an independent assessor.
Three things, none of them exclusive
A signed data agreement and the property list
A spreadsheet export from your management system. Tenancy-end dates sharpen the schedule but we can start without them.
Preferred-supplier status on void works
The chance to quote first on the EPC works in your voids. Not exclusivity, not a volume commitment: if our number is wrong, use someone else and tell us why.
One named contact at your agency
Because every communication with a landlord has to run through you, the model needs one person on your side who owns the relationship. That is the whole of the ongoing overhead.
Start with one street, not the whole book
Start with twenty properties. You will have the position on all twenty and a forward schedule within days, at no cost and with the data agreement signed first. If it is useful, add the rest. If it is not, you have lost an email.
Or try us with a single property. One is enough to see the working — you get its band, its certificate expiry and what it needs, in the same format as the schedule above. Say so in the message and start with one.
What does the partnership cost the agency?
Nothing. There is no fee, no retainer and no minimum volume. The desktop assessment of your whole portfolio is free, and every chargeable step after it is quoted to a landlord and approved before it happens.
What do you want in return?
Preferred-supplier status on the void works you send us, and the chance to quote. Not exclusivity — you can put any property out to anyone at any time, and there is no penalty for doing it.
Can you take our landlords?
No, and we sign that before any of your property data reaches us. My EPC Partner is a trading style of Always There Ltd, a building firm — we do not manage lets, hold client money, or run an agency. The data agreement adds a non-solicitation covenant, all communication routed through you, no sharing or reselling, and deletion within 14 days on request.
What happens if a property cannot reach C?
We say so, in writing, from the assessment — before anyone spends money on works. Some properties will end up on an exemption against the £10,000 cost cap rather than a C. We never promise a band: the rating is set by an independent assessor, not by us.